Great place and staff
Dropping off our car was quick and easy. It's car repair shop with an office that will accept your car. The only note I would make is that while the site is physically close to the train station, it's facing a different road that would take a little bit of walking by industrial buildings to get there. Instead, the gentleman who took our keys showed us through the shop, into the back, and we walked a small concrete walkway in the drainage ditch to get up to the train station. We didn't mind, but some might. Anyway - all of that was unnecessary because the train station in Alice Spings also has a key drop off (see photo).
Great experience renting from them. The car was clean and problem free. Customer service was great and accommodating of our situation with a vehicle in the shop for repairs
The staff were polite and friendly but the fact that they limit your car to 100km a day in the middle of outback Australia is ridiculous and quite stupid, If you don't fix this you won't be around much longer as one bad review leads to 100 bad reviews, you really should allow people to drive more than 100km a day as just getting from one hotel to the airport is about 30km in itself. I personally wouldn't hire a car from Hertz again after this experience, all would have been great if you had have been a little more respectful. Sorry Hertz you messed this one for my travel magazine.
I am a Qantas frequent flyer who happens to reside in the UK. I tried to book a car here and was amazed to find that Qantas is NOT included on the airline list displayed for a FF number. The Qantas FF site recommended Hertz. Also I intend to arrive in Alice by train and the Ghan (or its parent company) are not included for possible arrival options.
Hertz Car Rental Alice Springs Downtown is an Australian Car Rental based in Alice Springs, Northern Territory. Hertz Car Rental Alice Springs Downtown is located at 8 Kidman St, Alice Springs NT 0871, Australia.
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