Good morning, we had two reservations on the Greyhound service n GX850 scheduled on 27/12 which Greyhound unilaterally cancelled. As we had commitments in Adelaide we continued our trip from Coober Pedy to Adelaide on 26/12. This unilateral and to date not yet justified decision by Greyhound Australia caused us several financial, time and productivity losses, as per the definition of the Australian Consumer Act. I will thereby list them: 1) financial loss: we had to cancel our reservation for the 26/12 in Coober Pedy, thus losing it ; 2) financial loss: we will have to book a night in Adelaide on 27/12, which will mean extra costs ; 3) productivity loss : for the price of a direct Greyhound travel from Alice Springs to Adelaide we would have definitely taken a plane, which is in any regard more cost and time efficient then coach travel. The reason we used Greyhound services was the possibility to visit Coober Pedy, which your unilateral and yet unexplained cancellation withheld. For these reasons, and citing article 9.2 of Greyhound Australia terms and conditions of carriage This clause (refusal of compensations) does not affect any rights or remedies under the Australian Consumer Law which cannot be excluded, restricted or modified, we expect compensation from Greyhound Australia. This will of course not withhold our rights to sue Greyhound Australia in every appropriate forum for the material and moral prejudice your unilateral and yet unexplained cancellation of service caused.
Pay the extra and fly to Darwin. Constant stops making it very hard to get any sleep, and forced to vacate bus at 1.15am and wait for 2 hours in BP station while the bus was taken away.
Good because cheap that is all. We stopped very often along the night, with 22hours of travel it is hard to sleep, at 2 am we were forced to go out and wait for 3 hours. Not great experience, not comfortable.
Nice drivers, not only do the driving job but also hard work on parcel delivery and tour guide
Everything great except of Wi-Fi.
Greyhound Australia, Alice Springs Travel Centre is an Australian Travel Agency based in Alice Springs, Northern Territory. Greyhound Australia, Alice Springs Travel Centre is located at 2/76 Todd St, Alice Springs NT 0870, Australia.
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